About Atamaii.com

1. About Atamaii.com
2. Why Buy Toys from Atamaii.com?
3. Contact / Store Information
4. Customer Service Awards
5. Lucky Dog

1. About Atamaii.com - Omaha, Nebraska

Atamaii.com provides quality toy products for customers worldwide.

Atamaii.com, is one of the highest rated and fastest growing specialty toy retailers on the web.

Atamaii.com is a family owned business located in Omaha, Nebraska, in America's Heartland. We are committed to offering you the finest toy products at great prices while providing exceptional customer service.

 Our CEO. Stu Carter heads up our operation. He is a former career Navy officer, and a veteran of several conflicts. Many customer service calls and emails are answered by him personally.

2. Why Buy from Atamaii.com?

We know that there are many online stores to choose from when it comes to shopping for toys. What sets Atamaii.com apart?

• Award winning customer service. We pride ourselves on providing superior customer service, low prices and great toys.
   
• Yahoo! Top Service Award. In independent customer satisfaction surveys conducted by Yahoo Shopping, we have consistently maintained the highest possible 5-star rating. The overwhelming majority of our customers have rated us "Excellent" (the highest possible rating), and over 99.9% of them have rated us either "Excellent" or "Good," giving us one of the highest customer satisfaction ratings for any online store. As a result, we have been honored with the Yahoo! Shopping Top Service Award.
   
• Better Business Bureau BBBOnLine Membership. We have participaged in the BBBOnLine Reliability Program since 2001, with ZERO complains. Check out their report at BBBOnLine.org.
   
• Great prices for every product, everyday (and no sales tax except in Nebraska!). We believe that we offer an unbeatable combination of low prices, availability of hard-to-find toys, great customer service and super fast shipping.
   
• Fast-Fair shipping. We believe in serving our customers quickly, honestly and fairly. That is why we will never advertise a low-ball price for a product, only to hit you with an exorbitant shipping charge at checkout. If you check out customer reviews, you will see many are astonished at how fast we ship out product.
   
• We care about the environment, our home. We promise to do our part to preserve our land for future generations to enjoy. This philosophy affects everything we do, from using recycled shipping boxes and packing material to supporting environmentally conscious suppliers. Atamaii.com also actively supports organizations that strive to preserve our environment and wildlife.
   
• We respect your privacy. We have a strict policy against disclosing your private contact and billing information (including your e-mail address) without your permission. Unlike other online stores, you must specifically ask to be placed on our newsletter subscription list.

3. Contact / Store Information

The vast majority of ordering and customer service related questions can be answered by visiting our Help Center, consisting of detailed FAQs (Frequently Asked Questions). To go there, please click here.

If you cannot find the answer to your question, or have any other questions or comments, please feel free to complete the form below. We respond to the vast majority of inquiries within just a few hours (during business hours), and over 99% of them within one business day.

Please note:  In the unlikely event that you do not receive a response to your inquiry within 24 hours, please check your Bulk Mail or SPAM folder. If you still do not see a response from us, please re-send your inquiry, as your e-mail may have been rejected by our SPAM filter.